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FitUP Frequently Asked Questions

General FitUP Website Questions
How can I sign up for FitUP as a new user or enroll in a new FitUP program if I'm already a user?
For detailed information about signing up for FitUP or enrolling in a new program click here.

How come I am not receiving any FitUp newsletters or emails?
Some Email/Internet service providers see any email sent to multiples addresses as spam and will filter those messages out. Also, you should go into Account Maintenance on the Activity Manager page and make sure that your email address is correct.

I can't log in!
The program is case sensitive. Make sure that you don't have your caps lock on and that you enter your login information in the same case as you initially created it. For example, jdoe is not the same as Jdoe. If this doesn't help, send off an email to fitup@hline.org for some assistance. Don't save your password if prompted, and only save a shortcut to the FitUP.or homepage, not at any point where you are already logged in.

Healthy Weight Journal 8 Community Wellness Challenge Program